Australian High Commission
United Kingdom
High Commission address: Australia House, Strand, London WC2B 4LA

Visas, Migration and Citizenship

Welcome to the website of the Migration Branch of the Australian High Commission in London. We are an overseas office of the Department of Immigration and Border Protection (DIBP). We service clients who are usually resident in the United Kingdom and Ireland. 

New website -

From 1 July 2015, the Australian Customs and Border Protection Service (ACBPS) will integrate with the Department of Immigration and Border Protection (the Department) and the Australian Border Force will be established.

To support the integration, a new website will be launched at From this date, internet searches for and will redirect to this new address.

Some pages will automatically redirect to the new location. You will need to fix any broken links, bookmarks or favourites in your system from 1 July 2015. The new URLs to specific webpages will not be available before this date.

Before you travel to Australia

You should not book flights or make travel commitments until you have a visa to travel to Australia. The department will not be liable for any financial loss incurred by clients whose visa application was finalised later than expected or unsuccessful.

Increase to Visa Application Charge

On 1 July 2015, there will be an increase to Visa Application Charges. Our website will be updated with more specific detail in due course. For further information, please click here.

Note that if you are lodging an application online, the increase to the Visa Application Charge will take effect from midnight 1 July in Australia (Australian Eastern Standard Time). If you are lodging online and are not in Australia, the rise in fee may therefore take effect at some time on 30 June.

London Counter

The London counter is open on Tuesdays and Thursdays only, between 9am and 11am. You must make an appointment to attend. In order to make an appointment, please contact the Europe Service Centre.

Processing of applications from residents of Ukraine

Processing of Australian visa applications for Ukrainian nationals living in the Ukraine will be undertaken by the Australian High Commission in London from 16 February 2015.

For further information in English, please click here.

For further information in Urkainian, please click here.

Contact us

Frequently Asked Questions

Visa and Citizenship section in London

Europe Service Centre

Client Service Charter

Compliments and Complaints

Allegations and Dob-ins


Planning a holiday in Australia?

If you hold a passport from the European Union, Andorra, Iceland, Liechtenstein, Monaco, Norway, San Marino, Switzerland or Vatican City you can apply electronically free of charge for a visa to visit Australia for a holiday.

Application process and other immigration matters

 Forms, Fees, Health and Character