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Services for Australians in the UK
The Department of Foreign Affairs and Trade (DFAT) provides help to Australians who find themselves in trouble overseas. Through this support, known as consular services, the Department's consular officers provide a lifeline to Australians who are away from home. Further information on what we can and can't do can be found here.
If you require consular assistance while in the UK you can contact the Australian High Commission in London, Monday to Friday between 9am and 5pm, except on UK and some Australian public holidays.
If consular assistance is required outside of these hours, the Consular Emergency Centre is operational 24 hours a day, 7 days a week and can be contacted on 0500 890 165 (toll free from the UK).
"Personal information provided to the Department of Foreign Affairs and Trade (DFAT) is protected by law, including the Privacy Act 1988. We may collect, use and disclose your personal information, including to overseas recipients where we reasonably believe it is necessary, to provide you with consular assistance. Important information about the privacy of your personal information is contained in our Consular Privacy Collection Statement, which you should read and understand. Copies of the Statement are available at http://www.dfat.gov.au/dept/consular/privacy.html or by requesting a copy from the Department."
The information on these pages relates to the United Kingdom only. Australians in other countries should contact their local mission.