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- To contact the High Commission, please call +44 (0) 20 7379 4334.
- For queries related to Australian citizenship, immigration or visas, please call +61 2 6196 0196 between 9 am to 5 pm (GMT) Monday to Friday. Please be aware, this is an Australian number and international rates may apply; contact your phone provider for information on rates. More information can be found on the Global Service Centre page.
- For queries related to the Passports Office, please call +44 (0) 20 7887 5816 between 9am to midday on weekdays or e-mail us. You can also review the passport services page for common queries.
- For queries related to legalising documents and witnessing signatures, e-mail us or, phone +44 (0) 2 7887 5777
- For consular assistance for Australians, please call us on +44 (0) 20 7887 5776 or e-mail us.
Please read this important information:
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The Consular line/inbox cannot advise on ANY matter relating to passport applications or application requirements, citizenship applications, visa categories or visa application requirements, visa and passport processing times or progress reports (both Australian and UK).
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The General Enquiries inbox cannot advise on ANY matter relating to passport applications or application requirements, citizenship applications, visa categories or visa application requirements, visa and passport processing times or progress reports (both Australian and UK), International and Domestic Australian travel or travel exemptions.
If your enquiry relates to the current situation surrounding COVID-19, including all travel, excemptions and quarantine enquiries, please use the extensive information provided on our homepage at: https://uk.embassy.gov.au/ Please also use the links provided below for information.