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News from Australian Government agencies


Request for Information (RFI) for the provision of administrative services for the Australian Government Department of Home Affairs

The Australia Government Department of Home Affairs has released an RFI today (7 December 2021) on AusTender titled Service Delivery Partners: Delivering Administrative Services for the Department of Home Affairs (HOMEAFFAIRS/2083/RFI).  The RFI seeks information on best practice service approaches and technologies to support and extend the Department’s overseas service delivery. It aims to identify opportunities that will enable the Department to meet increasing future demand for services. 

Reopening our border during COVID-19 will see an increase in demand for departmental services along with evolving integrity threats and traveller expectations for more efficient, digitally enabled services. To meet these challenges the Department is examining opportunities to increase the involvement of Service Delivery Partners in the delivery of its overseas transactional and administrative services.

If you are a supplier of application support, biometric collection and/or verification services (as well as other services as described in the RFI), the Department is keen to hear from you.  The RFI is not a procurement. Whilst the Department has not yet committed to any future procurement activity, next steps may include a procurement process commencing in 2022.

News from Australian Government Ministers


News from the Australian High Commission, London


Request for Tender for the provision of payroll services for Europe region

The Australian High Commission London is issuing a tender on behalf of the Australian Government Department of Foreign Affairs & Trade, for the provision of a payroll, time and attendance management solution for a number of High Commissions and Embassies across Europe.

The requirement is to consolidate all payroll and time attendance management for employees engaged under local terms and conditions across Europe on to one payroll solution, with the contract for services managed by the Australian High Commission in London.

The intention is to issue the tender on the 26th October 2020 to all interested parties. If you are a supplier interested in participating in the tender please send an email to [email protected] addressed for the attention of Kate Beckford, Tender Manager, to obtain a copy of the request for tender documents.