Australian citizenship, immigration and visa queries-
Contact the Global Service Centre on +61 2 6196 0196, Monday to Friday, 9 am to 5 pm (GMT). This is an Australian number and international rates may apply; contact your phone provider for information on rates).
More information can be found on the Global Service Centre page.
Passports Office - T: 020 7887 5816 between 9am to midday on weekdays or e-mail
Note: You are encouraged to review the passport services page before contacting the passport office.
Legalising Documents and witnessing signatures - e-mail or, phone 020 7887 5777
Consular Assistance for Australians - T: 020 7887 5776 or e-mail
IMPORTANT. PLEASE READ: The consular line/inbox cannot advise on ANY matter relating to passport applications or application requirements, citizenship applications, visa categories or visa application requirements, visa and passport processing times or progress reports (both Australian and UK).
Royal events e-mail
IMPORTANT. PLEASE READ: Please note that applications will open for all 2019 events in approximately January/February 2019. Emails asking about early applications or requirements for 2019 events will not be responded to. All information needed for applications will be contained in the Royal Events pages.
Media queries e-mail
General Enquiries. IMPORTANT, PLEASE READ: The General Enquiries inbox cannot advise on ANY matter whatsoever relating to passports, citizenship or visas. Also, we cannot offer possible career path opportunities in Australia or emigration advice.
Please use the contact details above for these enquiries. If your email relates to any of these subjects you will NOT receive a reply and we cannot forward your email. If you do email, please read the auto-reply you will receive as this covers most enquiries that we recieve T: 020 7379 4334 or e-mail
Social media - Twitter: @AusHouseLondon or Facebook: www.facebook.com/AustralianHighCommissionUK