Australian High Commission
United Kingdom

Frequently Asked Questions

Frequently Asked Questions

Thank you for checking the Frequently Asked Questions page for the Department of Home Affairs operations in Europe. This information is provided for applications being processed in Belgrade, Berlin, London, Madrid, Moscow and Vienna.

Please find the answers to the most frequently asked questions below. You should check this information thoroughly before contacting the Global Service Centre.

If your query is not answered by the information above, you can visit the department’s website for detailed information on visa and citizenship products, available here:

Alternatively, you can contact the GlobalService Centre by phone . Details on our operating hours, languages offered and how to contact us is available here: Global Service Centre.